New products from the Canadian Transportation Agency: Canadian Paraplegic Association

New products from the Canadian Transportation Agency

On June 18, 2007, the Canadian Transportation Agency (Agency) released two new products aimed at improving the accessibility of air, rail and marine terminals at TRANSED in Montreal.

The Code of Practice : Passenger Terminal Accessibility (Terminal Code); and
The Guide to Passenger Terminal Accessibility (Terminal Guide).

The Terminal Code covers a broad range of terminals including small ferry terminals in Atlantic Canada, rural and urban train stations of varying sizes and Canada's airports within the National Airports System. In addition to providing the technical specifications for the physical aspects of terminals, the Code covers other issues such as ground transportation, boarding devices, escort passes, passenger assistance and facility and service awareness programs. Representing minimum accessibility standards these terminals are expected to meet, the Code offers practical solutions to the industry to solve systemic problems faced by persons with disabilities when they travel through terminals.

The companion document, the Terminal Guide, was created as a reference tool to assist passenger terminal operators in implementing the provisions of the new Terminal Code, and to make their facilities more accessible to travellers with disabilities. It includes practical information such as resources and tips.

To obtain a copy of the Terminal Code and the Guide call 1-888-222-2592 (TTY:1-800-669-5575) or visit the Agency's Web site at www.cta.gc.ca . These publications are also available in multiple formats upon request.

Passenger Terminal Accessibility